Privacy Policy

This Privacy Policy explains how Fengshui Majestic (百川風水命理研究院) and FENGSHUI MAJESTIC SDN. BHD. (Reg. No. 201901030031 / 1339361-U) (“Fengshui Majestic”, “we”, “us” or “our”) collect, use, disclose and protect your personal data when you visit our website www.fengshuimajestic.com (the “Site”) or when you contact us for our feng shui and metaphysics–related services.

By using our Site or providing your personal data to us, you agree to the terms of this Privacy Policy.

1. Personal Data We Collect

We may collect and process the following types of personal data:

1. Information you provide directly

  • Name
  • Email address
  • Contact number

Any information you include in your enquiry or message (e.g. preferred consultation date, service interest, remarks)

2. Information collected automatically When you browse or use our Site, our systems may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and access times
  • Referring website or link

3. This information is generally collected using cookies and similar technologies (see Section 5).

4. Information from other channels If you contact us through:

  • Phone or WhatsApp
  • Social media platforms (e.g. Facebook)
  • Email

5. we may collect the information you provide in those channels (such as your name, contact details and enquiry content) for the purposes stated in this Policy.

2. How We Use Your Personal Data

We may use your personal data for the following purposes:

1. Service-related purposes

  • To respond to your enquiries submitted via the contact form, email, phone, WhatsApp, or social media
  • To arrange, confirm, and manage consultations, feng shui audits, classes, or other services
  • To follow up on your requests or appointments

2. Communication

  • To send you updates or information related to your enquiry or ongoing service
  • To contact you regarding any changes to our services, terms or policies

3. Marketing (optional and subject to consent where required)

  • To share news, articles, event announcements, promotions, or service updates related to Fengshui Majestic
  • You may opt out of marketing messages at any time by contacting us (see Section 8).

4. Site operation and improvement

  • To operate, maintain and improve the performance and content of our Site
  • To analyse how visitors use our Site (for example, which pages are most viewed)

5. Legal and compliance

  • To comply with applicable laws and regulations, including the Malaysian Personal Data Protection Act 2010 (“PDPA”)
  • To establish, exercise or defend legal claims

3. Legal Basis (Where Applicable)

Where required by law, we process your personal data based on one or more of the following legal grounds:

  • Your consent (for example, when you submit an enquiry form or agree to receive marketing communications)
  • Contractual necessity, to provide the services you requested
  • Legal obligations, where we must comply with applicable laws
  • Legitimate interests, such as running and improving our Site, managing our business, and communicating with you in a relevant and reasonable manner

4. How We Share Your Personal Data

We do not sell or trade your personal data.

We may share your data only in the following limited circumstances:

1. Within Fengshui Majestic

  • Among our internal team members, including our masters/consultants, solely for handling your enquiry, consultation or service.

2. Service providers

  • With trusted third-party service providers who assist us in operating the Site, hosting, email delivery, or other business functions. These parties are required to handle your data securely and only for the purposes we specify.

3. Legal and compliance

  • Where required by law, regulation, court order or government request
  • To protect our rights, property, or safety, or that of our clients and partners

5. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to:

  • Ensure basic Site functionality
  • Remember certain preferences (where applicable)
  • Analyse traffic and usage patterns to improve user experience

You can usually manage or disable cookies in your browser settings. Please note that disabling certain cookies may affect the functionality or performance of the Site.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law. The retention period may depend on:

  • The type of data
  • The purpose for which it was collected
  • Legal, regulatory or accounting requirements

When personal data is no longer required, we will take reasonable steps to delete or anonymise it securely.

7. How We Protect Your Personal Data

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on applicable law (including PDPA), you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete personal data
  • Withdraw consent for certain processing (e.g. marketing communications)
  • Ask questions about how your data is used

To exercise these rights or update your preferences, please contact us using the details in Section 11. We may require certain information to verify your identity before processing your request.

9. International Transfers

Our Site may be hosted on servers located outside Malaysia, or we may use third-party service providers located outside Malaysia. This means your personal data may be transferred to and processed in other countries.

We will take reasonable steps to ensure that any such transfers are made in accordance with applicable data protection laws and that your personal data continues to receive an adequate level of protection.

10. Third-Party Links

Our Site may contain links to third-party websites or platforms (such as Facebook, WhatsApp or other external sites). We are not responsible for the privacy practices or content of these third-party sites.

We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, or if you wish to exercise your rights, please contact us at:

Fengshui Majestic (百川風水命理研究院)
No. 19-2, Jalan Radin Bagus 7
Bandar Baru Sri Petaling
57000 Kuala Lumpur, Malaysia

Phone / WhatsApp:

  • Master Nickson: +60 17 922 8484
  • Master Quennie: +60 10 362 9059

Email:

  • Master Nickson: nickson.zwfs@gmail.com
  • Master Quennie: quennielum@gmail.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or for other operational reasons. The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the Site after any changes are posted constitutes your acceptance of the updated Privacy Policy.